Our review service offers consumers the opportunity to rate and review their genuine, direct, experiences with the businesses they use. Here are some guidelines for the consumer reviewing a business:
A consumer can only review a business with whom they have had a direct, first hand, experience. Not based on what they heard from friends or relatives.
As a minimum, consumers need to provide a rating (1-5 stars) of a business
Title should refect the summary of what a consumer writes in review section
Review may include images that is relevant to your review and the business you are reviewing
Anything posted should be a reviewer’s own, unique work.
Genuine negative feedback is fine, but constructive criticism is much more useful to the business and potential customers than an angry rant.
Consumers are able to post a review across a range of different devices/channels – desktop, mobile
Reviews can be provided with registration in the system or as a guest. Registered users will be rewarded 20 reputation points as a reward for the contribution to the community.
Here are some points to be taken care of during a consumer review:
A consumer can only review a business to the extent of their direct experience
You may not write a review about a business: That is a competitor to a business that you or any family member have any financial interest in or you are employed by or otherwise work for or In exchange for payment.
We encourage free speech and defend everyone’s right to express unpopular points of view. But, we do not permit abusive or offensive behaviour, towards businesses or other users.
We expect users to join us in protecting people’s privacy and for reviews to be unbiased and objective.