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We are a Managed Services Provider IT company. Clients outsource IT Support to us, we work as their virtual IT department, and beyond!
Our Mission: To provide streamlined IT solutions and legendary service.
Our Values: Customer Success: We believe the ultimate goal of IT service is to ensure every client has precisely what they need to be successful. People First: We believe strong relationships lead to better business outcomes. Proactive Methodology: We believe that, when managed proactively, IT solutions will enhance the team and client experience, increase business efficiency, and improve profitability. Integrity: We promise what we will deliver; we deliver what we promised.
Having worked with a few IT companies, I had seen some room for improvements in the IT services industry.
For example, I know that customers want to be kept informed when issues are being resolved; they want the service provider to be more forward thinking and be more proactive. In short, I could see customers expecting much more value from the Managed IT Services Providers I was working with.
These observations motivated me to build my own IT service team, delivering legendary service, unparalleled in the industry … and so Turbo IT Solutions, a Vancouver managed it services company, was founded in 2015.
I’m always determined to get the fundamentals right before exploring advanced project work with my small business customers. For example, how many small businesses have an IT policy in place? What about a Password Policy? Is company data backed up with best practice?
I work in true partnership with my clients to ensure their IT becomes an enabler, rather than a hindrance.I’m an active participant in The Burnaby Board of Trade and The Cyber.Right.Now team at the Canadian Chamber of Commerce.
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